Privacy Policy

This Privacy Policy describes how Phloxcart.com, the official online store of Phlox Laboratories Private Limited, collects, uses, and protects customer information.

Information We Collect

We collect basic personal information when you:

  • Place an order on the website

  • Fill out the Contact Form

  • Contact us via phone or email

This information may include details required for order processing, shipping, communication, and customer support.

Use of Information

The information collected is used for:

  • Processing and fulfilling orders

  • Shipping and delivery coordination

  • Sharing tracking details via courier partners

  • Responding to customer queries and support requests

Payment Information

All payments made on Phloxcart.com are processed securely through Razorpay. Phloxcart does not store or process sensitive payment details directly.

Sharing of Information

Customer information may be shared only with:

  • Courier partners for order delivery and shipment tracking

  • Payment gateway (Razorpay) for secure payment processing

No information is shared beyond what is necessary for order fulfillment and payment processing.

Data Security

We take reasonable measures to protect customer information and ensure secure handling of data related to orders and communications.

Third-Party Links

The website may contain links to third-party websites. Phloxcart is not responsible for the privacy practices of such external sites.

Customer Responsibility

Customers are responsible for providing accurate and complete information, including shipping details, to ensure smooth order processing and delivery.

Contact Information

For any questions or concerns regarding this Privacy Policy or your personal data, you may contact us at:
📞 +91-8756710000
📧 hello@phloxcart.com
or through the Contact Form available on the website.